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You’re ready to get your content machine up and running but let’s revisit the information from last week where we covered some of the preliminary steps in creating a successful content strategy. They were:
- Identifying the business outcomes/goals for the strategy
- Knowing who you are targeting and what would be genuinely helpful to them
- Recognizing that the hub of your strategy needs to be a digital presence that you own and control completely (website versus a Facebook page)
- Creating a series of spokes (on and offline activity/channels) that will drive prospects to your hub
Once those tasks are complete, you can begin to think about creating your content machine focusing on the kinds of content and the volume/speed of your content creation. The hub and spokes will dictate how much content needs to be created.
Finally, it’s time to think about structure. You need to build a team that will be responsible for concepting/creating content, curating other people’s content, going out into the social space and telling people about available content, etc.
For this to work long-term, you need a few things:
- A commitment (not just lip service) from the company owner/leadership
- An allocation of time/resources that is as sacred as any client deadline
- An editorial calendar that is persona focused
- A cross-trained team large enough to meet all of the deadlines
- Measurable business goals – that are regularly being measured/reported
- An understanding that this is a long-term play and that expectations should be tempered in terms of quarters and years, not days or weeks
- A marketing plan for promoting the content and the company
If a company is willing to invest the time and effort into doing it right, the business goals will be achieved if not exceeded over time. Sadly, most organizations are just going through the motions and will never really reap the benefits that content marketing can bring them. Worst – their self-serving efforts are costing them business as prospects check out their efforts and quickly move on to a company who is actually walking their talk.
The personas and editorial calendar should ultimately govern the content. Once you know who you’re talking to, you should build out an editorial calendar with content ideas that you know will be of value to one or more of the personas. Everyone on the team can contribute ideas but once the calendar has been set – it should be honored. Because content and social should be timely – there are going to be exceptions to the rule. It’s much easier to deviate from a plan than it is to plan as you go.
Because content and social should be timely – there are going to be exceptions to the rule. It’s much easier to deviate from a plan than it is to plan as you go.
All content should go through the usual creation process – including internal reviews and proofreading. So in that way, it’s governed by whoever owns that part of the process. Naturally, your company should already have its own graphic standards, branding criteria (both visual and voice) and those boundaries are honored as well.
It’s a little like publishing a monthly magazine. You’re always planning a few issues in advance. You have a defined look, feel and audience. You probably have some regular features or offerings. But what drives the entire process is that editorial calendar and the agreement that deadlines will be honored, no matter how busy you are.
Sadly, this generation of business leaders aren’t all going to get it. Some will dismiss it because they don’t personally participate in social networks. Some are afraid to learn about it. Others will believe it’s only worthwhile if your customer is a <fill in the blank> but not for their clients.
That’s great news for the businesses who do get it. It just means the bounty will be even greater.
Content marketing achieved through a well-oiled content machine can be the great equalizer for organizations. It allows small companies, organizations in secondary markets and those with the tenacity to create a library of useful, smart content to not only compete but to win big.